NYCT Maintenance of Way

Business Situation

The highest number of service failures on the New York City Subway were due to the signaling system. Significant emphasis was placed on reducing train delays and improving the train service for all riders. 46% of all the delays were as a result of the failing signal equipment.

Technical Situation

Following a Pareto analysis of circa 22,000 failures, JBA identified the top 5 failure categories; Track Circuits, Switches, Train Stops, Insulated Joints and Track Wires. Whilst some of the identified failures of the signaling system would be fixed by the introduction of planned new systems, such as Communications Based Train Control [CBTC], the long timescales for their introduction would not address the immediate needs to improve the service. In the short term, it was considered more effective and efficient to understand and improve the performance of the existing building blocks of the current signaling system. Furthermore, some of these components would not be replaced by any new technologies.

The Solution

Historically unreliable locations were targeted for thorough maintenance intervention. Equipment refurbishment programs were managed and driven to reduce asset susceptibility to failure. Assets and the environment were brought to a good state of repair. Procedures, skills and tooling were improved to drive up the quality of routine maintenance of signal assets. Simple Work Processes [SWPs] and checklists were introduced for switches, train stops and track circuits, supported by appropriate training. Reliability focused training courses for switches and track circuits were set up, delivered to NYCT staff and subsequently handed over for internal delivery. Industry best practice solutions were implemented to eliminate common failure modes.

These included:
  • switch locknuts,
  • new insulated varnish for insulated joints,
  • new switch lubrication technology,
  • magnetic wands for metal removal,
  • insulated joint repair kits,
  • synthetic gasket seals for air stops.

What Our Clients Say

History in words

Company History

2005

JBA Was formed in Feb. 2005

Initially to provide hands-on consultancy services primarily within the rail industry, the primary clients being London Underground (LUL), Network Rail, Metro trains Melbourne, Sydney Trains, Bombardier Transportation, Metronet Rail, BVT Surface Fleet and BAE Surface Ships , where a variety of roles were undertaken from interim operation management, supply chain management, engineering management to COO and Vice President of Operations Performance.

2017

JBA Change Management Corporation

Currently JBA are working with various Rail Organizations in the US to devise methods of consultant support to improve their business performance. JBA Change Management Corporation (North America) was set up June 2017 to establish a firm base for all contracts in the US going forward and to provide a presence in the North American market.

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