Our Client BVT ( BAE VOSPER THORNYCROFT) asked JBA to help build relationships between the new business and the Royal Navy at Portsmouth Naval Base. Portsmouth is home to much of the Surface Fleet and also senior Royal Navy and MoD personnel. At Portsmouth the Royal Navy is both BVT’s customer and landlord.
The new business brought together the existing BAE Fleet Support Function and VT Ship Building Capability at Portsmouth.
Whilst the MoD and Royal Navy already had a strong relationship with Fleet Support they were unsighted on the Ship Yard side of the business, which, as well as building the new Type 45 Destroyers, will also play an important role in the construction of the two HMS Elizabeth class Aircraft Carriers. BVT is also constructing naval vessels for key UK strategic allies Oman and Trinidad and Tobago.
The Naval Base Commander (Portsmouth) and his team were concerned that the creation of BVT might result in a loss of focus on the day to day needs of the Royal Navy and needed reassurance about, and visibility of , BVT plans for the Portsmouth Naval Base site.
“With the new BVT organisation having such a large footprint on the Portsmouth Naval Base effective communications between the MoD locally and senior company directors was critical. The provision of communications support between BVT at strategic level and the Client at the waterfront went someway to avoid misunderstanding and allowed issues to be effectively and speedily resolved at local level or escalated to the BVT Board as appropriate. This was key to ensuring a positive working relationship across the Naval Base in the early days of the company and particularly welcome as an aid to communications between DES Head Office and the waterfront during the ToBA negotiations. Toll out of visualisation process across a number of Naval Base transformation projects was also beneficial in easing communications, increasing understanding and speeding up the change process.” Asst Director, Commercial Transformation, MoD, PNB
JBA achieved a reduction in planned and unplanned work hours between ship 1 and ship 2 in the structures area of 40-45% as opposed to the business expectations of 25%. This reduced the production time from 7 weeks to 4 weeks bringing the milestone payment back on schedule.
JBA set up a modern, state-of-the-art control centre that coordinated our response to incidents in service, failures and provided a route to short-term mitigations and long-term solutions to prevent re-occurrence. We also for once had a real time visibility of our resources and the competence of staff.
With the assistance of JBA, we managed to resolve recurring issues, resulting in reducing financial penalties to our customers by 3.6 million year on year.
Having the knowledge of what to do should a risk occur, as opposed to losing valuable time in crisis management proved invaluable in ensuring the Program was delivered on time and to budget - a fantastic system which we will continue to use.
The results go to show that JBA achieved their project brief very successfully...Excellent communication and involvement throughout the process.
In my 35 years of working for New York City Transit, JBA are the first consultants who truly understood our business, implemented real change and delivered sustainable results.
JBA were a valuable part of 2008 Formula 1 World Championship winning team.
The railway operator set a deadline to find a solution within 3 months. The solution was identified and implemented on the fleet within 6 weeks. JBA were able to integrate technical and organisational expertise to exceed customer expectations.
History in words
Initially to provide hands-on consultancy services primarily within the rail industry, the primary clients being London Underground (LUL), Network Rail, Metro trains Melbourne, Sydney Trains, Bombardier Transportation, Metronet Rail, BVT Surface Fleet and BAE Surface Ships , where a variety of roles were undertaken from interim operation management, supply chain management, engineering management to COO and Vice President of Operations Performance.
Currently JBA are working with various Rail Organizations in the US to devise methods of consultant support to improve their business performance. JBA Change Management Corporation (North America) was set up June 2017 to establish a firm base for all contracts in the US going forward and to provide a presence in the North American market.
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